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Studio Terms and Conditions

To make sure that everyone has a fun time at Aerial Magic please read our terms and conditions thoroughly. 

 

Last updated 23rd of January 2025

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Kids Classes

Term Enrolment Policies
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Payment Policies

A 50% deposit is required to secure your spot in any of our term classes. Failure to pay the deposit by the due date will result in the cancellation of your spot. 

 

All outstanding payments are due before your child’s first class. Failure to pay may result in denial of entry. If enrolment fees are unpaid by the end of week one a 10% administration fee will be applied.

 

Enrolment is automatically rolled over to the following term to retain your child’s spot until you contact us and terminate your enrolment. 

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Refund Policies

Once the term has begun, term enrolments are non-refundable. Missed sessions are not refundable.

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If a student suffers an injury that prohibits participation in the long term, a credit or refund will be made available to them. A medical certificate must be provided. 

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Missed Classes and Make Up Sessions

Credits are not provided for missed classes due to illness, family holidays or personal commitments. 

 

In the instance that a student misses a class during the school term, they are able to attend up to 2 make-up sessions within that school term. 

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Make-up classes cannot be carried over to the following term. Availability is not guaranteed for class make-up sessions, as classes may be fully booked. 

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Watching Classes

Parents, friends or siblings of the students are not allowed to watch during class to ensure students focus. In the last week of the term we have a watching week where parents, siblings and friends can come watch for the last 30 minutes of the class.

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Private Classes and Trial Sessions

For private classes and trial sessions a 12-hour cancellation policy applies. Failure to provide 12 hours notice, and/or a no show to the session results in loss of your payment. 

 

Student Waiver Form

A student waiver form is required to be completed prior to attendance of class.

 

Studio Rules

  • Respect others and the studio. Aerial Magic is our safe place and everyone is welcome – no matter their ability, interests or background. We support everyone in our classes and their achievements.

  • Arrive to class at least 5 minutes before the start time.

  • Jewellry is not permitted to be worn during classes. Small stud earrings are ok.

  • Clothing with zippers is not to be worn to avoid damaging the equipment. 

  • Hair that reaches past shoulder length must be worn up in a ponytail, plait, buns etc, to avoid getting tangled in the equipment.

  • For students who have phones, they must remain silent during class.

  • No one is to touch the rigging equipment except Aerial Magic coaches. 

  • No food or drink in the studio, except water.

  • Supervise your children prior to their class. They should always be supervised outside on the property. 

  • Students are to wear shoes until they are inside the studio. Feet need to be clean as we share the apparatuses. 

  • No school uniforms during class. 

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Open Training Policies

  • Open training is only for Aerial Magic students and approved students from outside the studio.

  • Students must be over the age of 15 to attend and have completed one term of classes. 

  • For your safety and wellbeing, do not teach yourself or others new skills off Instagram or Youtube. It is a time to revise your skills that you have learnt in class. 

  • Aerial Magic coaches are there to change equipment and supervise, not to teach new skills or tricks. 

 

Adult Classes

Payment Policies
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Class Rescheduling & Cancellation Policy

In the instance that you are unable to attend class or want to reschedule, please provide 6 hours notice to the studio. If notice is provided 6 hours prior to the session a class credit will be issued or rescheduled to your desired time, dependent on class availability.

No shows to class will result in loss of payment.

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Payment Plans & Class Packages

Our class packages are non-refundable. There is a three month validity period for each pack. If all sessions of the pack are not used prior to the end date of the class pack, they will become void.

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Private Classes and Trial Sessions

For private classes and trial sessions a 12-hour cancellation policy applies. Failure to provide 12 hours notice, or a no show to the session results in the loss of your payment. 

 

Student Waiver Form

A student waiver form is required to be completed prior to attendance of class.

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